Follow these steps to set up Thunderbird to send and receive your email messages.

  1. Open Thunderbird
  2. Click on Tools at the top
  3. Click Account SettingsThunderbird - Options Account Settings
  4. Click Email account
  5. Click Account Actions
  6. Click Add Mail Account
    • The ‘The Mail Account Setup’ wizard is displayedThunderbird - first page
  7. For Your Name, type in your name as you would like it to appear
    when sending an email
  8. For E-mail address, type in your full email address
    (yourname@your-company.co.uk)
  9. For Password, type in your email account password
  10. To have Thunderbird remember your password, click the Remember password
    box, so that it is ticked.
  11. Click Continue
  12. Click Manual Config
    Thunderbird - Manual Settings
  13. For Incoming:
    • Ensure that IMAP is displayed
    • Under Server hostname, type in mail3.gridhost.co.uk
    • Under Port, type in 993
    • Under SSL, ensure that SSL/TLS is displayed
    • Under Authentication, ensure that Normal password is displayed
  14. For Outgoing
    • Under Server hostname, type in mail3.gridhost.co.uk.
    • Under Port, type in 465
    • Under SSL, ensure that SSL/TLS is displayed
    • Under Authentication, ensure that Normal password is displayed
  15. For Username, type in your full email address (yourname@your-company.co.uk)
  16. Click Advanced config
  17. Select Server Settings
  18. Click Advanced…
  19. Under IMAP server directory, type in INBOX
  20. Click OK, this will close the Advanced Account Settings dialog
  21. Click OK, this will close the Account Settings dialog
  22. Restart Thunderbird in order for settings to be applied